Our customers talk...We listen

Doran Essen has always been responsive to its customers, and as customer requirements have changed, Pupil Track users have helped to identify areas for further product development. In response to feedback from our customers, we developed and implemented the changes listed below.


Our customers requested...		So we developed...
A variety of reporting formats, to be able to create different templates for progress, short or full reports.		The reporting interface of Pupil Track to allow definition and use of an unlimited set of report templates.

Comments and full written reports, to allow for more in-depth feedback to be provided to senior management, pupils, and parents.		A 'free format' text entry facility, which allows collation online to support any summary comments.

To identify groups of pupils or individuals according to flexible criteria, e.g. poor effort or gifted and talented.		Query Builder; an advanced query and filter function, so pupils that meet the desired performance criteria can be identified quickly and easily.

To integrate different types of data within the system. To share academic and pastoral data more simply		More flexible user-defined reports - users can extract data, view, print or export to other packages, such as Excel for additional analysis and report building.

To monitor the progress of data entry, to give enhanced control and accountability, for example; subject teachers inputting target grades for their subjects.		Data entry status, an instant summary option by set or teacher. With the push of a button a manager can check for any gaps in data entry, and hold people accountable. A great monitoring tool.

To use your own data types and codings, and define new data types as requirements of your school change. To manipulate and process		A greater range of characters and combinations, increasing flexibility of queries and reporting, with new data forms generated instantly by the system.

To manipulate and process the written report data. For instance, some schools want to show class averages alongside individual pupil results.		A bespoke solution. Through our helpline and support we have shown schools how to get the most from Pupil Track in conjunction with other packages on their system.